Senior Care Scheduling and Billing Technology Tools for Better Care Efficiency

Senior care companies must organize their systems in many areas in order to deliver quality senior care.  One of the biggest challenges for senior home care agencies lies in managing the scheduling and billing for the caregiver and the senior care client.  Caregivers working in a senior’s home need to arrive on time and leave on time, even though they do not have their care manager there to monitor this.  In addition, if a senior asks the caregiver to stay longer, the senior care company must record this information in order to pay the caregiver the right amount.

Hometrak scheduling and billing software enables senior care companies to keep everything “on track” so to speak, in order to bill the senior client for the correct hours and pay the caregiver the right amount.  The scheduling software really has evolved with technology to be what is called “in the cloud” to allow subscribing companies to access it from their office, their home or smart phone.

Home health care agencies and private duty senior home care agencies both can benefit by using a scheduling and billing software system with the added feature of telephony.  The term telephony refers to a phone system that allows caregivers to call a phone number from the client’s home phone and then this system immediately connects with the cloud based tracking system to document the caregiver’s start time and end time when they call back in when they leave their shift.

Caregiver schedulers can actually keep a computer screen up all day long to monitor the arrivals and departures of caregivers at a client’s home.  This tracking system by Hometrak allows companies to then easily do a billing report to generate client invoices and to generate a payroll report on pay day for the caregivers.

Mobile technology has now allowed Hometrak’s data to be available to senior care managers when they are on the go, which is nearly all of the time.  The platform allows everyone involved in the care to easily be engaged with the current care lan duties, review the caregiver’s skills and budget for the senior’s scheduled care hours.

The cloud-based technology of Hometrak allows senior care companies to maintain efficiency at a cost-effective pricing. Caregiver’s receive benefits such as payroll tax contributions, health insurance and vacation pay. In order to keep the costs of senior care affordable, senior care agencies can subscribe to a service that adapts pricing to the size of the company. The cost to incorporate the new technology quickly pays for itself.  In addition the system can track the caregiver's training, work history and other data.

If you have ever had a senior client call to complain that their invoice is wrong, then you are aware that this is not a pleasant situation to be in.  By incorporating an efficient monitoring system, your senior care company can deliver top quality services to seniors along with the correct billing.  The convenience of Hometrak's services bring senior care into the digital age.