Private Duty Insider Newsletter by DecisionHealth

Private Duty Insider Newsletter by DecisionHealth

Tune in to ‘car talks’ as a cost-effective way to educate private duty

What’s the most cost-effective way to communicate company changes, implement new safety programs and remind private duty home care staff of regulatory requirements?

The answer for Aspirus VNA Extended Care (AVNA EC) in North and Central Wis., was “car talks.”  

In 2005, the private duty agency started recording on CDs educational sessions about customer service, survey readiness, hand washing and health care reform. And the agency’s managers continue to give their 250 employees those 20-minute recordings to listen to during already paid travel time between patients.

Results: The agency saved approximately $75,000 annually by replacing paid onsite in-services for about 95% of its staff with car talks. Those savings include the average wages and benefits for approximately 12 hours of inservice multiplied by the number of employees as well as the money paid to instructors.  READ MORE

How to boost profits by partnering with care managers

As the former administrator of a licensed home care company, 59% of our clients were referred by care managers yet 88% of our total revenues were generated by clients with care managers. 

Partnering with care managers not only drives additional business, but the most profitable type of business. 

Care managers spend a lot of time coordinating services for their clients. They’re instrumental in keeping clients healthy and out of the hospital by ensuring patients follow doctors’ orders and by being proactive in their interventions. Home care clients referred by care managers are typically long-term customers who increase hours over time. 

Home care staff members benefit from serving clients receiving active care management services, because those patients often are affluent, educated and have family support. Home environments are typically comfortable and well kept. An effective care team is often developed, recognizing the contributions of each member.  READ MORE

Cross your T’s to improve your private duty financial health

According to Deloitte & Touche LLP, 71% of business owners plan to exit their businesses within the next 10 years.  However the problem is that few organizations genuinely understand what actions they must take to achieve this goal.

Marcus Buckingham, in his book The One Thing You Need to Know, states, “A leader is never satisfied with the present, because in your head you see a better future.”

As a leader do you plan to transition ownership within the next few years? In your business increasing value is at the core of what is most important.

Want to be ahead of the game?

Trace the health of your bottom line implementing these 3 tips.

Your numbers tell a story about your business. You cannot ask too many financial questions. Start with the basics and build.  READ MORE

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